Executive Leadership Overview ISO 9001:2000

Course Purpose

To provide top management and other key personnel with a overview of key concepts of a Process Based Quality Business System and it’s benefits. The course serves as both an introduction and update overview of the key requirement that make up the basis of process based standards such as: ISO 9001: 2000, The course provides an overview of a standardized approach to meeting the challenges to sustaining and improving the system in a competitive environment whether implementing the system initially or to transition an existing business system to the new requirement of ISO 9001:2000.

Course Description

The 2 hour course provides participants with an understanding of the critical business issues related to a process based Quality Business System. It also provides participants with the concepts of the key roles of leadership and responsibilities toward improvement. A standardized plan to support implementation of an infrastructure that drives process based continuous improvement cycles quickly and effectively is included.

Course Benefits

• Gain an understanding of comprehensive Process Based Business System and a methodology to incorporate changing requirements.
• Demonstrate need for Leadership involvement
• Review a master plan, allocate resources and define training needs and organization needs as critical success factors
  
• Understand the assessment, review and improvement process
  
• Define leadership key roles and responsibilities during the transition from implementation mode to sustaining and improvement of all processes

Who Should Attend

• Senior managers, direct reports, and union leaders
• Department managers and supervisors
  
• Key Process Owners
• Implementation Team

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