Sustaining and Improvement of The Business System
Process Owner Leadership Overview

Course Purpose

To provide assigned process owners, management and other key personnel with a working knowledge of a Process Based Quality Business System and it’s benefits. The course serves as both an introduction and update overview of the key requirement that make up the basis of process based standards such as: ISO 9001: 2000, the Automotive QS 9000 replacement TS 16949, and ISO 14000 Environmental Management Systems. The course provides a standardized implemeation approach to meeting the challenges to sustaining and improving the system in a competitive environment.

Course Description

This half-day course provides participants with a thorough understanding of the critical business issues related to a process based Quality Business System. It also provides participants with a full understanding of the key roles of leadership and responsibilities toward improvement. As well as standardized plan to support implementation of an infrastructure that drives process based continuous improvement cycles quickly and effectively.

Who Should Attend